Mr. and Mrs. Doctor are absolutely human with the necessary empathy. I myself have been a doctor's patient for years and have now brought my grandfather into the practice without any problems. Despite his age, we were not dismissed like other doctors. & in addition the possibility of taking blood etc. as a home visit. It couldn't be better. The medical assistants are also all friendly ♡
It is and remains a disaster to reach someone here by phone. I am being treated here by Dr Stieler. The fact that a patient can get an appointment with Dr Stieler via the Doctolib app is all well and good, but why not only at the beginning of October?
Unfortunately, not all patients can be satisfied, sometimes you don't wait longer, sometimes you don't, but we try to treat everyone well and professionally. Due to Covid inquiries, our phone lines are sometimes 100% busy, but we are working on improving.